Refunds and In Store Pick Up
In Store Pick Up
In store pick up is available, we are located in Calgary Alberta, a message will be sent to when your order is ready for pick-up. Please allow 24-72 hours for your items to be ready for pick up.
Saturday, Sunday, and holidays 10 am – 4 pm
New Year’s Day
8 am – 5 pm
New Year’s Eve
10 am – 4 pm
Canada Day, July 1st
Heritage Day, first Monday in August
Labour Day, first Monday in September
Regular hours (8 am – 11 pm) on these holidays:
Family Day, third Monday in February
Victoria Day, monday preceding May 25
Thanksgiving Day, second Monday in October
Remembrance Day. November 11
Boxing Day, December 26
How do I check the status of my order?
When your order is ready, you will receive an email notification from.
If you haven’t received your message within 1-3 days of placing your order, please contact us at firstname.lastname@example.org with your name and order number, and we will look into it for you.
Refunds, returns, and exchanges
We accept returns up to 10 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs, if any, for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible at email@example.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution. If you have any further questions, please don't hesitate to contact us at firstname.lastname@example.org